VisionTo become premier provider of banking services
MissionTo provide efficient, affordable and convenient banking services, promote Member-based Organizations (MBOs) and address the financial needs of under banked people in Tanzania.
Core Values• Teamwork: We respect one another and co-operate in our work.
• Professionalism: We do our work competently and are committed to high personal standards in customer service delivery.
• Integrity: We are sincere, trusted and dependable.
• Caring: We are polite, accommodative and give due attention to our clients.
• Customer Oriented: We treat our clients with respect and dignity.
• Economic Justice: We shall design our products and services in a way that addresses economic inequalities and contributes towards poverty reduction.