• Account Balance request.
  • ATM Card re-issuance.
  • ATM card blocking.
  • Cheque book request.
  • Stop cheque order.
  • Information on branch locations.
  • Information on Uchumi Bank ATM locations.
  • Information on products and services.
  • Customer Feedback Management (complaints, commendations & suggestions).
  • Internet banking/transaction password reset.
  • Money transfer.
  • Account statement request via e-mail.
  • And all other complaints, enquiries and requests.
  • Report a stolen or lost card
  • Whistle blower (Report corruption)

For any Inquiry don't hesitate to contact us

Working hours

Monday- Friday: 08:30AM-17:00 PM
Saturday from 08:30AM - 13:00PM PM
Sunday from 11:00AM-16:00 PM

We are here

Moshi Lutheran Centre Building, Market Street (Opposite the Central Bus Terminal)